These Terms of Service ("Terms") govern your access to and use of the website at trystoreshield.com and the StoreShield platform (collectively, the "Services") provided by StoreShield, Inc. ("StoreShield," "we," "us," or "our"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
These Terms form a binding agreement between you (individually or on behalf of your organization) and StoreShield. If you are accepting on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
By using the Services, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement.
StoreShield is a store-level risk containment platform for multi-unit QSR brands. The Services include:
We reserve the right to modify, suspend, or discontinue any part of the Services at any time with reasonable notice.
Accessing the platform requires an account. You agree to provide accurate, complete, and current information during registration and to keep your credentials confidential. You are responsible for all activity that occurs under your account.
You must notify us immediately at martin@getstoreshield.com if you suspect unauthorized access to your account.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:
We reserve the right to suspend or terminate access for violations of these rules.
StoreShield and its licensors own all intellectual property rights in the Services, including software, algorithms, designs, trademarks, and documentation. These Terms do not grant you any ownership rights — only a limited, non-exclusive, non-transferable license to use the Services as described.
Your data. You retain all ownership of the data you provide or that is processed on your behalf. You grant StoreShield a limited license to process that data solely to provide and improve the Services. We will not use your data to train general-purpose models or share it with third parties except as described in our Privacy Policy.
Each party agrees to protect the other's confidential information with at least the same degree of care it uses for its own confidential information (but no less than reasonable care), and to use it only for purposes consistent with these Terms.
Confidential information does not include information that: (a) is or becomes publicly known through no fault of the receiving party; (b) was rightfully known before disclosure; (c) is independently developed without use of confidential information; or (d) is required to be disclosed by law or court order, provided the disclosing party is given prompt prior notice.
Pricing and payment terms are set out in your order form or service agreement. Unless otherwise agreed:
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components. Revenue and performance projections provided through the Services are estimates based on available data and are not guarantees of specific outcomes.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORESHIELD AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES.
IN NO EVENT WILL STORESHIELD'S TOTAL CUMULATIVE LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain liabilities, so the above limitations may not apply to you in full.
You agree to defend, indemnify, and hold harmless StoreShield and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any data you provide to us that infringes any applicable law or third-party right.
These Terms remain in effect as long as you use the Services. Either party may terminate the agreement for material breach upon 30 days' written notice if the breach is not cured within that period. We may suspend or terminate your access immediately if we believe your use poses a security or legal risk.
Upon termination: (a) your license to use the Services ends; (b) you must cease all use; (c) we will make your data available for export for 30 days, after which we may delete it per our data retention policy.
Sections on Intellectual Property, Confidentiality, Disclaimers, Limitation of Liability, Indemnification, and Governing Law survive termination.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law provisions. Any dispute arising from these Terms or the Services will first be addressed through good-faith negotiation between the parties. If unresolved after 30 days, disputes will be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, with proceedings conducted in English.
Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property or confidential information.
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top and, for material changes, notify active platform customers by email at least 14 days before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.
Entire agreement. These Terms, together with any order forms and our Privacy Policy, constitute the entire agreement between you and StoreShield regarding the Services and supersede all prior agreements.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.
No waiver. Failure to enforce any provision of these Terms does not constitute a waiver of the right to enforce it later.
Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
Questions about these Terms? Reach out: